You may be asking yourself whether this is a business course, or a course about technology. The answer is that it is both. Introduction to E-Business is a course that delves into Internet technology and how it is shaping today's business world and what the business world of tomorrow will look like. While you will not be asked to learn how to program computers or to operate complex Web sites, you will be exposed to some of the technology "behind the scenes" because know a little bit about how things work will help you to understand the big picture.

The story of Toys “R” Us and eToys offers an important lesson on the importance of fulfillment in any e-commerce business. Fulfillment starts after the sale is made, when the actual order gets processed – there are inventory systems, warehouses, loading docks and delivery companies through which the purchase must pass before finally arriving on the customer’s doorstep.